Scheduler Phone: 
Upcoming Appointments
View/Cancel upcoming appointments here.
Schedule an Appointment
Schedule your appointments here.
Upload Documents
Upload documents for your upcoming appointment here.
Important Message
The Home Energy Assistance Winter Crisis Program provides a one-time benefit to eligible Jefferson County residents with heating assistance during the Fall and Winter months. The program runs from November 1st, 2024 to March 31st, 2025 or until funds are depleted, whichever comes first.
Who is eligible for the Winter Crisis Program?
Households must have a gross income at or below 175% poverty guideline to qualify for assistance and must meet at least one additional eligibility criteria listed below:
- Households with a household member who is either 60 years of age and older.
- A household member with documented medical conditions verified by a Licensed Medical Professional who is qualified under Ohio State Law to write prescriptions. (Must present verified documentation from your physician or registered nurse practitioner. Documentation must state: "Due to a chronic illness, this patient would benefit from continued electric service and/or air conditioning").
- A household member's electric utility has a disconnect notice, has been shut off, or new electric service is being established for the household.
- A household member who is enrolling in the Percentage of Income Payment Plan Plus (PIPP) are eligible for assistance towards their default PIPP payment, or first PIPP payment.
- PIPP PLUS customers are eligible for assistance towards their default PIPP payment, first PIPP payment, central air conditioning repairs. PIPP PLUS customers may receive an air conditioning unit and/or fan, if they are current with PIPP Plus installments.
List of Documents Required
Failure to provide all required documentation will delay your assistance. We require the following documents:
Please submit the following documents with your application (photocopies are acceptable):
- Proof of citizenship or legal residency for everyone in the household.
- Proof of SSN for each member of the household, regardless of age.
- Current documentation of income for the last 30 days for all household members age 18 or over.
- Current, complete bills for your electric and heating utilities.
- Those applying on an applicant?s behalf. A current notarized letter is required for individuals? applying on applicant?s behalf.
Please note after reviewing your documents we may request additional information to complete your application.
Income Guidelines
| Ohioans must have a gross income at or below 175 percent of the federal poverty guidelines are eligible for the program. | ||
| Size of Household | Total Household Income 12 Months | 30-Day Income Limit |
| 1 | $26,355.00 | $2,166.16 |
| 2 | $35,770.00 | $2,940.00 |
| 3 | $45,185.00 | $3,713.84 |
| 4 | $54,600.00 | $4,487.67 |
| 5 | $64,015.00 | $5,261.51 |
| 6 | $73,430.00 | $6,035.34 |
| 7 | $82,845.00 | $6,809.18 |
| 8 | $90,515.00 | $7,439.59 |
Information
The CAC is Continuing A Commitment to restore and revitalize the quality of life in Jefferson County, and move the residents towards self-sufficiency. We achieve this goal by adapting and providing programs that are accessible, affordable, and culturally-sensitive to meet the needs of the community.
Locations of Jefferson County CAC's Energy Assistance sites
- Main Office:
114 North Fourth Street, Steubenville, OH 43952 | Google Map
Additional Notes
Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email. In addition, you will also receive a phone reminder the day before your appointment.
Appointments can be changed or canceled at any time on this website. You can also make or cancel an appointment at any time (24/7) using our automated phone system by dialing 740-725-8383 and following the instructions.
